At Lars Roaming, we are committed to delivering your gear reliably and efficiently—no matter where your adventures take you. Please review our shipping policy for complete details about how we process and deliver your orders.
1. Shipping Coverage
We proudly ship worldwide. Whether you’re in the mountains, by the coast, or preparing for your next expedition, Lars Roaming brings quality gear to your doorstep—wherever you are.
2. Order Processing Time
- Orders are typically processed within 1–3 business days after placement.
- You will receive a confirmation email with order details once your order is confirmed.
- Delays may occur during holidays, high-volume seasons, or due to incomplete delivery information.
3. Delivery Timeframes
Estimated delivery times vary by location:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Note: Shipping times may vary due to customs, local holidays, or logistical constraints in certain regions.
4. Payment Method
We accept Cash on Delivery (COD) only. No advance payments or online transactions are required. Please ensure you or a representative is available to receive the package and make the payment at the time of delivery.
5. Shipping Charges
- Shipping fees may apply based on your location and will be displayed at checkout.
- In some regions, we may offer free shipping promotions—keep an eye on our updates!
6. Order Tracking
Currently, we do not offer live tracking. For shipping updates, feel free to reach out to our support team at [email protected] with your order number.
7. Failed Delivery Attempts
If you are not available at the time of delivery:
- Our courier partner may attempt redelivery depending on the location and local service rules.
- In some cases, the order may be canceled after repeated failed attempts.
8. Damaged or Lost Packages
- If your package arrives damaged or does not arrive at all within the estimated delivery window, please contact us at [email protected] within 48 hours.
- Include your order number and any relevant photos (if applicable). We will investigate and offer a resolution.
9. Customs & Duties (For International Orders)
International customers are responsible for any applicable customs fees, duties, or taxes imposed by their country. Lars Roaming is not responsible for delays or charges caused by customs clearance.
10. Contact Us
For shipping questions or support, contact our team at:
📧 [email protected]